The Welsh Institute of Health and Social Care, University of South Wales along with university partners Swansea, Cardiff and Bangor are undertaking the Evaluation of Social Services and Well-being (Wales) Act – the IMPACT study. This phase of our study focuses on social care service users and unpaid carers and we would like to hear from you.

We want to hear from anyone with something to say about impact the Act is having. There are lots of ways for you to get involved in the study:

Social media

This is where we are posting all of the information about how to get involved. There are three platforms we are using:

  • Twitter @wihscusw
  • Facebook In addition to the Facebook page, there is also a Facebook group – the link is on the main page. The Facebook group is for service users and unpaid carers who might want to take part in online discussions about their experiences.
  • LinkedIn


If you’d like to speak to us directly in an interview, please email Professor Mark Llewellyn,, or Sarah Wallace,


If you would prefer not to speak to us directly, you can answer take part via our online questionnaire (pro forma):

Fill in the impact questionnaire

Fill in the EasyRead impact questionnaire

For more information about the study, please go to: Welsh Institute of Health and Social Care

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