Visual Impairment

DSN provide visual impairment services under contract to Cheshire East and Flintshire. If you would like to find out more about our services, call in at one of our centres, phone us on 0333 2205050 or e-mail us at

We are here to help.

Cheshire East Council Logo
Flintshire Council Logo
Cheshire East Council Logo

DSN are commissioned by Cheshire East Council to deliver a co-ordinated Sensory Loss Service  for people of all ages experiencing a sensory loss.

The service focuses on early intervention and prevention, including the development of innovative solutions to support and empower people to remain independent, improve life chances, health and well-being outcomes and help to reduce the demand for statutory services.

The service adopts a co-ordinated, collaborative approach to service provision, with a strong partnership approach with our partners in Social Care, Health and across the voluntary sector.

DSN's Community Support Officers provide individually tailored support packages for service users, including regular drop-in sessions, home visits where appropriate, and community activities.

Flintshire Council Logo

Flintshire County Council have commissioned DSN to provide an Integrated Sensory Loss Service for residents of all ages.

We deliver support and services designed to enhance quality of life, promote continuing independence and raise awareness of sensory loss in communities.

DSN works closely with all stakeholders to ensure a joined-up approach to service delivery. We are an active founder member of the Community Support Initiative, which brings providers together to enable streamlined access to a wide range of support, and the best possible outcomes for the people who need us.

Mae Cyngor Sir y Fflint wedi comisiynu DSN i ddarparu Gwasanaeth Nam ar y Synhwyrau Integredig i drigolion o bob oedran.

Rydym yn darparu cymorth a gwasanaethau a gynlluniwyd i wella ansawdd bywyd, hyrwyddo annibyniaeth barhaus a chodi ymwybyddiaeth o nam ar y synhwyrau mewn cymunedau.

Mae DSN yn gweithio’n agos gyda’r holl randdeiliaid i sicrhau agwedd gydgysylltiedig at ddarparu gwasanaeth. Rydym yn aelod sylfaen gweithredol o’r Fenter Cymorth Cymunedol, sy’n dod â darparwyr at ei gilydd i alluogi mynediad rhwydd i ystod eang o gefnogaeth, a’r canlyniadau gorau posibl i bobl sydd ein hangen.

COVID19 - General Guidance during lockdown

Due to the current Covid – 19 Pandemic and not being able to continue with our home visits and our usual working patterns, we have been working to try and provided you with information that may help you during these difficult times.  It is hoped that by limiting face to face contact this will help to keep you and our staff as safe as possible.

We are continuing to help provided support to you by telephone and you are able to contact one of our rehabilitation workers directly.

We will help to make sure that you feel you able to access the same advice and guidance that we normally offer or try and sign post you to the relevant service.  

 If you ring Flintshire single point of access number 03000 858 858 calls will transferred to a rehabilitation worker. All calls will be returned.

 RNIB HELP NUMBER; 0303 123 9999

 The RNIB will be able to help you with advice about benefits with one of their specialist benefit advisers.

 Help with IT advise and referral to a trained counsellor if needed.

 Due to the current situation it is important that you are able to access relevant and up to date information. The RNIB are now offering free newspaper subscription’s to help with this.

 Contact radio channel freeview 730 are also providing short stories, music and chats to help you feel connected.

Support for D/deafblind people

DSN also undertake specialist assessments for D/deafblind people in relation to their social care, orientation, mobility, communication and daily living needs to determine the most appropriate intervention to meet personal goals and outcomes. Completion of equipment needs assessments and provision of appropriate equipment, will ensure access to expert advice and practical help to manage their duel sensory loss.

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